Darwinbox: A Leading Technology Brand from Asia for the World

Rohit Chennamaneni


“Our team at Darwinbox is carefully curated and comes with functional HR expertise, deep product knowledge, and project management experience.”

The demand for HCM (human capital management) solutions is high, and manufacturers have found it challenging to keep up. One reason the hierarchical structure of personnel systems is outmoded is that it prevents frequent mergers, reorganizations, and the deployment of agile operating models. Essentially, this is what Darwinbox has created. Initially developed in India, the creators aimed to create a system that could handle any hierarchy, organization type, and workflow. The company’s original customers were major enterprises in Asia, where companies prefer to function as conglomerates. Darwinbox manages businesses with cross-functional teams in every function and employees that have worked in retail, manufacturing, and telecommunications from the very beginning. “Our clients’ shoes are too big to fill, but we never learnt to walk without putting ourselves in them. Our endeavour is to empower our customers to engage more meaningfully with their colleagues across levels, and take more informed decisions.”

Darwinbox is the leading provider of cloud-based Human Resources Management Software (HRMS) (HRMS). The SaaS platform connects and empowers workers across the whole lifecycle (hire-to-retire) with a better, simpler, and mobile-first HR Tech experience driven by Artificial Intelligence (AI) and Machine Learning (ML) (ML). From a feature sense, Darwinbox provides practically every HCM, talent management, and employee experience capability an organization would desire. It offers adjustable recruiting, onboarding, performance management, succession, leave management, helpdesk, case management, and time and attendance. But each of them is not a monolithic system; they’re rather “mini-apps” that exploit the flexible and workflow-enabled core. Today, Darwinbox includes more than 100 connections to third-party programs, 200 unique connectors established by customers, and hundreds of well-documented APIs. “An HR digital transformation is an opportunity for an enterprise to reinvent processes and policies to become agile and future-ready. Our team at Darwinbox is carefully curated and comes with functional HR expertise, deep product knowledge, and project management experience. We work closely with HR leaders to understand their ambitions and current challenges, providing them with the reconfigurability needed to implement, iterate, and improve at a phenomenal pace. Our low-code iterative approach gives these HR leaders the power to react to changes rapidly, drive adoption, and stay prepared for any inflections,” says Rohit Chennamaneni, Co-founder of Darwinbox.

The hybrid staffing system features speech-to-text forms, helpdesk, and voice bot services, and it makes it simple for managers and HR teams to see employees by hierarchy, team, group, or any other structure. How is all this accomplished? Pointers, rather than rows and columns, are used to store user profiles and data items. An organization may thus have hundreds of connections, some of which are peer-to-peer, some of which are subordinate, some of which are superordinate, and some of which are loose linkages, exactly like in a social network. The system does not need to link tables when a firm wishes to see the organization differently (by tenure, level, location, or business unit, for example). The Graph Database explores the relationships rapidly and gets brand-new perspectives on the data nearly immediately. To achieve a perfect match, Darwinbox additionally extends itself to seamlessly interact with the organization’s IT infrastructure. Inflexion makes use of Darwinbox’s Studio, a native iPaaS that offers a low-code interface to integration management and is equipped with 300+ pre-packaged connectors.

The employee profile remains the central component, and an organization may navigate employee profiles to see, modify, or update practically any system policy. This sort of flexibility is necessary for processes like performance management, succession management, and career planning. In terms of people management and growth, this method is unique. All of this capability works flawlessly on the phone because the entire system was created for mobile devices. Darwinbox took this action since a large portion of its clients work in industries like retail, manufacturing, transportation, or other “diskless” vocations.

The business is now expanding quickly, with an emphasis mostly on Asia. With more than 1.5 million users in more than 90 countries, the system is used by more than 650 businesses. These include Asian multinationals as well as businesses like Tata, Bupa, Starbucks, AXA, Adani, Mahindra, Tokopedia, MakeMyTrip, Swiggy, and others. The technology is used by seven pharmaceutical businesses, including Dr. Reddy’s, and manufacturing firms, including Vedanta, JSW, Indorama, and others. Darwinbox thus concentrates on Asia, where businesses want an integrated solution that can cover many nations, sectors, and labor models.

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