Automatic Data Processing (ADP): Redefining HR Management

Carlos Rodriguez


“We challenge ourselves to anticipate, think forward and take action in a way that empowers us to shape the changing world of work”

When it comes to an organization, a large part of its successful operations depends on the company’s human resource and its effective management. Though technology can help solve many time-consuming tasks and challenges, HR management is not as easy as it seems. At times, HR managers will need quick answers to simple HR questions, strategic advice for major initiatives and complex projects, or help executing key HR responsibilities, like payroll and benefits. This is what Automatic Data Processing (ADP)—an HR management software and service provider—is resolving.

ADP HR services range from simple templates and help lines to long-term HR consulting engagements related to mergers, acquisitions and reorganizations. It also offers outsourcing services and co-employment solutions for those who want to take HR responsibilities off their plate. In a nutshell, designing better ways to work through cutting-edge products, premium services and exceptional experiences are the key highlights of ADP that enable people to reach their full potential.  The company’s solutions also include HR, Talent, Time Management, Benefits and Payroll. ADP’s product offerings include Web-based solutions throughout all of our businesses, in addition to traditional service bureau offerings. The team is leveraging the Internet to deliver solutions to an ever-expanding range of prospects. ADP product leadership, like World Class Service, not only requires a sustained, enterprise-wide commitment from us, but also is one of the key elements for our future success. “At ADP, what we do is about people. Although we have a strong history of providing solutions for human resource challenges, we strive to do more than that. We challenge ourselves to anticipate, think forward and take action in a way that empowers us to shape the changing world of work,”

Navigating HR Management

For small businesses, HR mistakes can be costly, putting businesses at risk for expensive fines and penalties. This is where ADP comes into the picture. The company helps small businesses navigate HR with the tools and knowledge needed to protect business to help them focus the valuable time where it’s needed most.

The solution enables employees to create an employee handbook that sets expectations for employee conduct while helping protect the business. “You may think you don’t have time or are too small to have one. But with our helpful wizard, you can easily create a custom employee handbook in a few simple steps — all in a professional-looking package you can share with employees,”

The company’s unique employee handbook wizard will walk businesses through the process, step-by-step and recommend policies to include, based on the company profile, location(s) and number of employees. It also allows to search and select from a library of additional policies, or add their own, while alerting businesses to update policies impacted by regulatory changes. “At ADP, you’ll get much more than software. You’ll get access to a team of knowledgeable and experienced professionals through our HR HelpDesk.

Whether by phone or e-mail, these small business HR professionals can answer your day-to-day questions — and even help you solve the more challenging HR problems you face. “For over 70 years, we’ve led the way in defining the future of business solutions.We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration, and a leader in business outsourcing services, analytics and compliance expertise. Our unmatched experience, deep insights and cutting-edge technology have transformed human resources from a back-office administrative function to a strategic business advantage.”

Payroll and HR Management Made Simple

Another innovative offering from the company is RUN—a powerful HR management solution powered by ADP.The cutting-edge HR management solution is designed specifically for small businesses and integrates with ZipRecruiter that enables businesses to post their jobs to over 100 of the web’s leading job boards with one click. ZipRecruiter’s smart matching technology scans millions of active resumes and notifies candidates to apply. Eighty percent of employers who post a job on ZipRecruiter get a quality candidate through the site within 24 hours. As the HR team finds the perfect new hire, ADP makes it easy to bring them on board. The company also helps to add new employees to its system with just a few basic pieces of information, then have employees enter their personal info, direct deposit, emergency contacts and federal tax withholding — before they even start.

When it comes to HR best practices, the solution helps to get organized and create, edit and safely store important documents with an easy-to-use HR tools and resources, the job description wizard, a solution that helps develop customized job descriptions based on ADP’s extensive database. An additional toolkits, forms and documents facilitates to access a library of step-by-step best practice guidelines, checklists, forms and sample policies. The solution’s integrated document vault helps to eliminate paper with centralized, searchable access to stored documents. While enabling businesses to stay up to date on HR news that affects businesses, the solution also comes with the capability to compare HR practices against standard best practices.

Leading the Way

For about 70 years, ADP has been leading the way to a modern HR management era. Since opening its doors, ADP is committed to world class service. It is at the core of the company’s service culture and will always be the heart of its relationship with clients. The team define World Class Service as an ongoing journey toward service excellence. World Class Service challenges ADP to consistently reset the high bar of performance levels to meet or exceed the expectations of an ever-more-competitive marketplace.

ADP’s commitment to World Class Service begins with the first impression that the make on a sales call…how smoothly the team install its systems…and how effectively the solutions work. It is a combination of everything ADP does to create a client relationship – and make it flourish. “We measure the success of our commitment to World Class Service through client satisfaction scores and client retention rates. Those two key metrics have historically reflected how well we serve our clients. We believe that service demands increasingly higher levels of excellence – and there is no level of service today that cannot be further improved tomorrow.”

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